These terms govern use of the website, forms, directory, portals, applications, communications and services operated by Bali Mitra Bangun Bersama under the Bali Project Partner brand. By submitting a request or using an account, a user accepts the terms relevant to that feature.
1. Operator identity and contact
The service has an operational base in Bali, Indonesia. Service questions may be sent to halo@baliprojectpartner.com or an official channel on the contact page. The brand name does not by itself represent a particular legal-entity form, professional licence or financial-service authorisation.
2. Scope and formation of an engagement
Website information and initial communication are not binding offers. An engagement begins only when the relevant parties agree in writing on scope, deliverables, schedule, fees, taxes, assumptions, access, responsibilities, variations, termination and service boundaries.
3. Available direct transactions
Project payments currently take place directly between the Owner and Partner. Bali Project Partner does not receive, hold, release or refund those project funds. The transacting parties are responsible for destination accounts, invoices, evidence, tax, refunds, delay, chargebacks and disputes. Use a written contract, verify identity and bank details, pay against stages and retain traceable evidence.
4. Admin-managed payment is unavailable
Receipt and onward transfer of funds through Admin remains an operational proposal and is not publicly available. It may only be activated after legal and licensing review, account and fund-segregation design, accounting and tax treatment, party verification, release and refund procedures, dispute handling, reconciliation, security and written approval are complete. A historical or technical system screen is not an offer of payment services.
5. Directory and profile status
Every profile carries a source label. “Public directory” means information comes from a public business source and does not claim partnership or field verification. “Owner team” means the operator identified the profile but its information still requires confirmation before appointment. A verification badge applies only to a platform-reviewed profile within its recorded scope and review date. Listings, external ratings and badges do not guarantee licensing, capability, price, timing, safety, quality, income or outcomes.
6. Portals, accounts and documents
Users are responsible for email, password, device and account access; accuracy of submitted information; and authority to provide uploaded data. An account may be restricted for security risk, abuse, misleading information, unlawful activity or a breach of these terms. Profile changes may remain subject to review.
7. Requests, matching and appointment
Forms, match scores, shortlists, verification status, distance estimates and initial communication support screening but are not offers, agreed prices, availability guarantees, absolute recommendations, contracts or appointments. Owners must still review candidates and document the work agreement.
8. Variations, cancellation and refunds
Changes to scope, schedule, cost, materials, labour or method must be recorded and approved by authorised parties. Cancellation, incurred cost, purchased materials, demobilisation, refunds, retention and completion follow the written agreement between the transacting parties. Bali Project Partner cannot promise a refund for funds it did not receive.
9. Information limits and professional advisers
Checks, due diligence, inspections, supervision and coordination may reduce uncertainty but cannot ensure every risk is identified or prevented. Legal, structural, architectural, geotechnical, tax, land, permitting, safety, payment and specialist-testing matters require appropriately authorised professionals.
10. Content, evidence and permission
Users retain rights in their material and grant limited permission to process it for the requested service, security, audit and legal duties. Do not upload another party's confidential data, unlicensed works, excessive personal data or unlawful material. Case studies, photographs, detailed addresses, costs and project documents may only be published with permission or after adequate anonymisation.
11. Availability and changes
Features may be repaired, limited, suspended or changed for security, maintenance, legal or operational reasons. Material changes receive a new effective date. An agreed engagement remains governed by the documents applicable to that transaction.
12. Complaints and resolution
A complaint should be submitted through an official channel with its reference, chronology and relevant evidence. Parties should first attempt written good-faith resolution. Applicable law, forum, mediation, arbitration or court arrangements should be defined in the engagement agreement with regard to Indonesian jurisdiction and requirements.